(681) 214-5475

141 High St., Morgantown, WV

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(681) 214-5475

141 High St., Morgantown, WV

My computer has WiFi connection but no internet

This seems to be a common problem and here is a simple troubleshoot;

Do You Have Internet Access On All Other Devices?

If you do not have internet access on all other devices (computers, mobiles, tablets etc.) then its your internet connection. Check the router/modem to make sure the lights are blinking. If not, unplug it from the power outlet, let it sit for a couple of seconds then power it back up. Check the WAN Internet cable and see if it’s damaged or simply not connected to the router. Contact your Internet service provider for professional help in troubleshooting if needed.

I have no Internet access ONLY on my PC device

If all other devices (computers, mobiles, tablets etc.) have internet access, try a few of this tricks;

Flush your DNS: Sometimes this Internet connectivity issue happens because of DNS cache and network conflicts. So you should flush your DNS to see if this fixes the problem. Here’s how:

      1. On your keyboard, press the Windows logo key and R at the same time, then type cmd and press Enter.
      2. Type the following commands and press Enter after each one:
        ipconfig/flushdns
        ipconfig/release
        ipconfig/renew
      3. Close the window. Then check if the connects to Wifi but no internet issue has gone.

Update/Re-Install your Wi-Fi Drivers in Windows 10

  • Update the device driver
    • In the search box on the taskbar, enter device manager, then select Device Manager.

    • Select a category to see names of devices, then right-click (or press and hold) the one you’d like to update.
    • Select Update Driver.
    • Select Search automatically for updated driver software.

    • If Windows doesn’t find a new driver, you can try looking for one on the device manufacturer’s website and follow their instructions.

  • Reinstall the device driver
    • In the search box on the taskbar, enter device manager, then select Device Manager.

    • Right-click (or press and hold) the name of the device, and select Uninstall.
    • Restart your PC.
    • Windows will attempt to reinstall the driver.

Uninstall conflict apps

Some antivirus apps like McAfee can also mess up with your system and cause wifi problems. You can try to uninstall McAfee or any apps you’ve recently installed to see if the problem goes away.

Still Having Wifi Problems?

Text us! (681) 214-5475 or stop by our shop at 141 High St. for a free estimate and diagnosis.


 

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